Terms & Conditions


All prices on this website are quoted in UK pounds and are inclusive of VAT. Installation, bearers and slabs are not included in the selling price, but are offered as optional extras.


Delivery charges are based on your postcode; you may qualify for free delivery, please click here for details. If you live in an area which is not included on our map, then please email us and we will be happy to quote you a delivery charge.

Once you have placed your order, we will contact you via telephone to arrange a convenient delivery date.

Delivery is kerbside only, we will leave the goods on your driveway, we will not carry your goods long distances, through your house or into your garden. We require a signature for the goods, if no one can be home when delivery is made, we can leave the goods unattended but it will be at your own risk and The Fencing Centre shall accept no liability for the unattended goods.

Cancellations and Amendments

Whilst we will endeavour to meet any of your requests, we regret that alteration or cancellations may not be possible once your order has been processed.

Any made to measure items are subject to no cancellations whatsoever.

Returns/Refunds/Exchanges – Concrete products

It is condition of sale that concrete products are non‑refundable and non‑returnable.

Should you wish to return/refund/exchange any stock items you have ordered, these must be brought back to our premises and will be subject to a 20% restocking fee.

Website Errors

Whilst we try to endeavour that this website is free from errors of any kind, we reserve the right to change specification and prices without notice. We will inform you if a pricing error occurs, and you may choose to either proceed with the order or cancel the order.

Shrinkage & Swelling

Timber is a natural product and will react to the variable British climate, therefore shrinking of timber components may occur in hot weather and swelling in damp or wet weather.

Conditions of Sale

It is condition of sale that the goods shall remain the property of The Fencing Centre until paid for by the purchaser, and any credits cleared. The Fencing Centre reserves the right to have unrestricted access to reclaim goods for which credits may have been charged back or cancelled.