The only way to tell which side of the fence belongs to you is to look in the deeds of the property. The fence line will be marked with a T symbol showing which side of the fence belongs to you.

The simple answer is no. If you are the fence owner, then your neighbour cannot attach anything to the fence without your permission. This includes, but is not limited to nailing, drilling, screwing, or sticking anything to the structure without asking you first.

Fence posts should be in the ground a minimum of 600mm / 2 foot.

Fence panels and posts should be treated annually as this will give the best protection possible for the fence.

Although we would love to, we are unable to offer nationwide delivery. Please check your postcode is in the delivery areas we cover.

Once you order your fencing, we will be in touch to confirm a delivery date. Deliveries are made Monday – Friday and you will be given a 6-hour window, so you do not have to wait in all day.

No, deliveries are roadside/driveway only. The driver will be as helpful as possible and get the delivery vehicle as close as they can to your property.

Yes, we can still deliver although once the delivery is made, a photo will be taken, and responsibility of the goods is handed to the customer. Therefore, we always advise that someone is at home to receive the delivery and to reschedule if it’s not convenient.

Yes, as you can imagine fencing materials can be very heavy and awkward, therefore it’s vital that we can park outside your house. Our delivery vehicles aren’t huge so we can usually fit in the space of a large car.

If you don’t have your own driveway, it’s a good idea for you to reserve us a space with your own car and maybe a bin and then move it for us when we get there.

We will expect you to advise us if there are any restrictions at your address when we call you to arrange delivery.

This includes any red routes, parking permit only bays, parking meter bays and school roads with restricted times for entry.

Any costs incurred for parking charges are not included in the delivery charges and these costs should be covered by the customer.
Please advise in the notes section during the checkout process.

If your property is in a school restricted zone, we would expect you to inform us in the notes section during the checkout process. We will then be able to schedule your delivery so that we will avoid the restrictions.

Yes, if you have some DIY knowledge then fencing can be simple to install. If you are a novice, then maybe it might be best to arrange for installation and let the experts work whilst you sit back and watch.

Yes, we can certainly recommend professional fencing companies in your area.

No, PayPal offer a payment option using just your debit/credit card, without a PayPal account. Just select to pay with your credit/debit card during the checkout process. In either case, payments are processed on their secure servers and our website does not store your debit/credit card details.

No, payment for fencing materials needs to be at the point of ordering.

If you choose to use your PayPal account during the checkout process, you will be offered the ability to split the purchase cost into 3 equal payments over a 3-month interest free period.

These credit facilities are offered by PayPal and not by The Fencing Centre, so your credit agreement will be with them.

You’ll find that companies who offer warranties have an unbelievable amount of get out clauses. It’s a selling tactic, so they’re generally not worth the paper they’re written on. Timber is a natural product after all, and over time it will move, shrink, and spilt. No-one can stop that from happening. This may be evident with splits, shakes or warping. These are not considered to be a fault or defect.